Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account information (name, email address, password)
• Payment information (processed securely by Stripe; we do not store full card details)
• Communications with us (support requests, feedback)
• Search configurations and preferences for property data extraction

1.2 Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, extraction history)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

• Google account information (when you use Google Sign-In)
• Payment confirmation from Stripe

2. Google User Data

2.1 What Google Data We Access

When you sign in with Google, we access only the following information:

• Unique identifier (OpenID): A secure identifier that links your Google account to your Zillow Scraper account
• Email address: Used to create and identify your account
• Name: Used to personalize your experience
• Profile picture: Displayed in your account (optional)

2.2 How We Use Google Data

We use Google user data exclusively for:

• Creating and authenticating your user account
• Securely linking your Google account to your Zillow Scraper account using your unique identifier
• Enabling you to sign in to our Service
• Verifying your identity during authentication
• Communicating with you about your account and our Service

2.3 Limited Use Disclosure

Our use of Google user data is limited to the practices explicitly disclosed in this Privacy Policy. Specifically:

• We do NOT sell Google user data to third parties
• We do NOT use Google user data for advertising purposes
• We do NOT use Google user data to build user profiles for advertising
• We do NOT share Google user data with third parties except as necessary to provide our Service or as required by law
• We do NOT use Google user data for any purpose other than account authentication and basic account functionality

2.4 Revoking Google Access

You can revoke our access to your Google account at any time by:

• Visiting your Google Account settings at https://myaccount.google.com/permissions
• Finding "Zillow Scraper" in the list of connected apps
• Clicking "Remove Access"

After revoking access, you can still use our Service by creating an account with email and password, or by contacting us to delete your account entirely.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our Service
• Process transactions and manage your credit balance
• Send administrative information and service updates
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve our Service
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations and enforce our policies

4. How We Share Your Information

We may share your information in the following limited circumstances:

4.1 Service Providers

With third-party vendors who perform services on our behalf:

• Stripe: Payment processing
• Supabase: Database and authentication services
• Apify: Data extraction services

4.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4.3 Legal Requirements

When required by law or to protect our rights, property, or safety, or that of others.

4.4 With Your Consent

When you provide explicit consent to share your information for specific purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies: Required for authentication and core functionality
• Analytics cookies: Help us understand how users interact with our Service
• Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account and provide our Service
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

Request access to and receive a copy of your personal information.

7.2 Correction

Request that we correct inaccurate personal information.

7.3 Deletion

Request deletion of your personal information. To delete your account and all associated data, contact us at support@zillow-scraper.co.

7.4 Objection and Restriction

Object to or request restriction of certain processing of your personal information.

7.5 Marketing Communications

Opt-out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

To exercise these rights, please contact us at support@zillow-scraper.co. We will respond to your request within 30 days.

8. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication requirements
• Secure payment processing through Stripe (PCI-DSS compliant)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure that such transfers comply with applicable data protection laws through:

• Standard contractual clauses
• Data processing agreements with service providers
• Compliance with GDPR requirements for EU users

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately and we will delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

For data protection inquiries, please include "Privacy" in the subject line of your email.